We found Arbicon very helpful and informative in our initial discussions, with costs and strategy made clear. Our claim was a low value one but important to us and it was disappointing that we were being badly treated having built over 300 houses for this Main Contractor. We were unaware of the powerful rights we had and needed assurance that we could pursue the claim commercially. Arbicon provided all of that and were totally sensitive to the cost effectiveness and helped us get payment for the contra charge deducted with one letter at a low cost. Totally worth every penny. Very professional and we would not hesitate to use Arbicon’s dispute resolution services in the future. Thank you Arbicon – Great job.
We were very happy with the initial adjudication service provided by Arbicon, hence why we instructed the team to defend us in the subsequent adjudication for the same construction project. We were delighted that they successfully defended both claims, their expertise led to the decisions that payments were in fact due to us. The Arbicon team acted in a consistently professional and empathetic manner throughout and Harvey Cooke’s wealth of knowledge and clarity of thinking ensured that we were always kept well-informed and were subsequently successful in each adjudication. We would not hesitate to use or recommend Arbicon’s services.
Arbicon’s expert team proved that we were entitled to the full extension of time for delays caused by Covid-19 and variations to the works ordered by the Main Contractor. This meant that the alleged contra charge and prolongation costs against us were void and we were delighted with the payment recovered in the negotiated settlement agreement. Arbicon provided us with a very professional service, and we would highly recommend them to other Subcontractors with a payment dispute.